Delivery Information

Delivery Information

 

This document sets out the shipping policy that applies to customers that make a purchase at The
Health Evolution stores. If you have any questions, please use the contact us on the website.
Shipping Options & Delivery Costs
We offer the following shipping options - you will be asked to select a shipping method at checkout.
[your shipping rates here]
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all
orders placed after will be dispatched the next day. All orders placed during the weekend or on a
public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We
are sorry but we do not ship to P.O. boxes.
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for
paying those fees. We recommend that you check with your local customs office before placing an
order on our website as these fees can sometimes be significant and we are unable to calculate
these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking
information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy
for detailed information about our processes.